How it works
From a new review to a published replyin under a minute
Nothing to install, no spreadsheets to track. Five steps — three of them handled by Raddly on your behalf.
- 1
Connect your Google account
Under 2 minutesSign in with the Google account linked to your business and pick the branches you want to manage. We never ask for your password — the connection uses Google’s official authorization, and you can revoke it anytime.
- 2
We pull your reviews automatically
Fully automaticRaddly watches your branches around the clock. Every new review appears on your dashboard the moment it arrives — sorted by branch and rating — without you ever opening Google Maps.
- 3
AI drafts the reply
Your customer’s dialectWe analyze the review’s wording, language and mood, then suggest a fitting reply — in Modern Standard Arabic, a Gulf or Egyptian dialect, or English — in a style that reflects the brand identity you set in your settings.
- 4
You approve or edit
Full controlNegative reviews never publish without your approval, and positive ones don’t either unless you switch on Auto-Pilot. Keep a draft as is, tweak a word or two, or ask for a fresh take in a different tone. The final call is always yours.
- 5
We publish to Google directly
One tapWith a single tap your reply appears under the review on Google Maps in your official business name, and the review’s status on your dashboard switches to “Replied.”
Questions on your mind right now
Do I need technical skills?
No. If you can use WhatsApp, you can use Raddly. Connecting Google takes a few taps and we guide you step by step.
Are replies published without my knowledge?
No — unless you switch on Auto-Pilot for four- and five-star reviews yourself. Negative reviews always stay “awaiting your approval”, and no setting changes that.
What if my business isn’t even on Google yet?
We offer a service to create and verify your Google Business profile as part of onboarding — reach out via the Contact page.
Have another question? Browse all FAQs
Ready to see it on your business?
Connect your first branch and generate your first reply within minutes.