How it works

From a new review to a published replyin under a minute

Nothing to install, no spreadsheets to track. Five steps — three of them handled by Raddly on your behalf.

  1. 1

    Connect your Google account

    Under 2 minutes

    Sign in with the Google account linked to your business and pick the branches you want to manage. We never ask for your password — the connection uses Google’s official authorization, and you can revoke it anytime.

  2. 2

    We pull your reviews automatically

    Fully automatic

    Raddly watches your branches around the clock. Every new review appears on your dashboard the moment it arrives — sorted by branch and rating — without you ever opening Google Maps.

  3. 3

    AI drafts the reply

    Your customer’s dialect

    We analyze the review’s wording, language and mood, then suggest a fitting reply — in Modern Standard Arabic, a Gulf or Egyptian dialect, or English — in a style that reflects the brand identity you set in your settings.

  4. 4

    You approve or edit

    Full control

    Nothing is published without your approval. Keep it as is, tweak a word or two, or ask for a fresh take in a different tone. The final call is always yours.

  5. 5

    We publish to Google directly

    One tap

    With a single tap your reply appears under the review on Google Maps in your official business name, and the review’s status on your dashboard switches to “Replied.”

Questions on your mind right now

Do I need technical skills?

No. If you can use WhatsApp, you can use Raddly. Connecting Google takes a few taps and we guide you step by step.

Are replies published without my knowledge?

Never. Every reply stays in an “awaiting your approval” state until you approve it yourself.

What if my business isn’t even on Google yet?

We offer a service to create and verify your Google Business profile as part of onboarding — reach out via the Contact page.

Have another question? Browse all FAQs

Ready to see it on your business?

Connect your first branch and generate your first reply within minutes.